Daily Archives: September 14, 2017

Increasing Self Awareness

Increasing Self Awareness

Self awareness is an important part of everyday life. It transfers over to your personal, social, physical and work life. It can help one gain a better understanding of themselves, and how to live a better, more fulfilling life. When working to deepen one’s own self awareness, it is important to fully engage yourself. One should take the time and proper steps, to fully become self aware.

With the Deepening Self Awareness workshop, participants will learn how beneficial becoming more self aware can be. A highly self aware person will become more equipped to deal with daily life and its challenges. Through this workshop, participants will gain a new perspective on themselves and their emotions, and become a valuable member to society.

Workshop Objectives:

  • Define the self and different aspects of the self
  • Learn from introspection
  • Understand the nature and value of emotions
  • Appreciate themselves
  • Appreciate others
  • Improve effectiveness

Improving Mindfulness

Improving Mindfulness Workshop

Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotionally improves perspective to enhance personal a professional success.

With our Improving Mindfulness workshop, participants will begin to identify their own patterns of thinking. As they learn to practice mindfulness, they will cultivate positive emotions that will have a dramatic effect on the work environment.

Workshop Objectives:

  • Define mindfulness
  • Develop techniques to make oneself more attuned to the present moment
  • Understand the value and utility of one’s emotions
  • Learn how to identify and counter distorted thinking
  • Learn how to cultivate genuine positive emotions
  • Become more fully present in social interactions

Human Resource Management

Human Resource Management Workshop

In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers’ job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.

The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide participants those skills and assist them with certain Human Resource situations.

Workshop Objectives:
  • Describe the implications of different aspects of Human Resource Management on your daily responsibilities
  • Define human resources terms and subject matter
  • Recruit, interview, and retain employees more effectively
  • Follow up with new employees in a structured manner
  • Be an advocate for your employees’ health and safety
  • Provide accurate, actionable feedback to employees
  • Act appropriately in situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace
  • Identify three areas for further development within the Human Resources field as part of a personal action plan

Hiring Strategies

Hiring Strategies Workshop

Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Be sure to hire the right person for the right position. Hiring the right person is more about skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization’s culture.

Hiring Strategies will save company’s time and money as you will be recruiting and hiring the right candidates. The hiring department will benefit from this workshop as it prepares them to seek out that great candidate and make sure they are a fit for the company. Participants will obtain the necessary tools required in finding that diamond in the rough.

Workshop Objectives:

  • Know how to present the current open position
  • Develop a workable hiring strategy
  • Know how to determine which candidates to interview
  • Steps and techniques to use in an interview
  • Welcome newly hired employees
  • Find potential candidates for the position

High Performance Teams (Remote Workforce)

High Performance Teams (Remote Workforce ) Workshop

High Performance Teams (Remote Workforce) are organizations, teams or groups working in a virtual environment that are focused on achieving the same goals. Bringing team members together through a virtual environment can be a challenge task. This workshop identifies these challenges and helps participants push through to success.

With our High Performance Teams (Remote Workforce) workshop, participants will begin to see how important it is to develop a core set of high performance skills, while working remotely. By knowing and managing the way people interact in a remote environment, you will be setting up your high performance teams to accomplish any task.

Workshop Objectives:
  • Define high performance teams.
  • Define remote workforce.
  • Understand the characteristics of a high performance team.
  • Understand how to create teamwork.
  • Understand the importance of communication.
  • Understand how to train your high performance team of remote employees.
  • Learn how to manage a high performance team.
  • Learn the techniques of an effective team meeting.

High Performance Teams Inside the Company

High Performance Teams (Non-remote Workers) Workshop

High Performance Teams (Non-remote Workers) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals.

With our High Performance Teams (Non -remote Workers) workshop, participants will begin to see how important it is to develop a core set of high performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high performance teams for great success!

Workshop Objectives:
  • Understand the benefits of high performance teams
  • Address challenges
  • Conduct effective meetings
  • Be able to see the big picture
  • Work collaboratively
  • Adequately praise team members

Health and Wellness at Work

Health and Wellness at Work Workshop

A healthy employee is a happy and productive employee, and that is a goal for every organization. Through our Health and Wellness at Work program participants will experience the benefits of a healthier lifestyle and workplace.

Our Health and Wellness at Work course will be instrumental in creating a “Culture of Wellness” within the organization. Participants will touch on common issues such as smoking cessation, nutrition & weight loss, and preventative care. Health and Wellness is the responsibility of everyone in an organization so take the positive step and create a program at your organization.

Workshop Objectives:
  • Access Health and Wellness Program Needs
  • Plan a Health and Wellness Program
  • Implement a Health and Wellness Program
  • Maintain a Health and Wellness Program

Handling a Difficult Customer

Handling a Challenging Customer

Customer service is a necessary position in the job world today.  It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled properly and effectively.  With a positive attitude, your employee can effectively deal with the most difficult customers and both parties can end the conversation satisfied.

With The Handing A Challenging Customer workshop, participants will learn how engaging customers properly can benefit both the employee and customer. Effective customer service can change a company’s reputation for the better.  Through this workshop, participants will gain a new perspective on how to react to negative customers and leave the customer satisfied and as a returning customer.

Workshop Objectives:

  • Cultivate a positive attitude
  • Manage internal and external stress
  • Develop abilities to listen actively and empathize
  • Build a rapport with customers in person and over the phone
  • Understand the diverse challenges posed by customers
  • Develop strategies to adapt to challenging circumstances

Goal Setting

Goal Setting and Getting Things Done

Goal Setting is one of the most basic and essential skills someone can develop. What makes a good goal? We touch on goal characteristics, time management, making a to do list, and what to do when setbacks occur. This workshop will provide the knowledge and skills for participants to complete more tasks and get things done.

Our Goal Setting and Getting Things Done workshop will cover strategies to help participants overcome procrastination. These skills will translate into increased satisfaction in their professional and personal lives. Participants will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive individuals.

Workshop Objectives:
  • Overcome procrastination
  • Manage time effectively
  • Accomplish important tasks
  • Self-motivate
  • Create SMART goals

Generation Gaps

Generation Gaps Workshop

While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.

The Generation Gaps workshop will help participants understand the various generations present at work, and understand what motivates them and dealing with them on a daily basis. Both the young and older worker will have many ideas to offer, which will help the organization thrive in the marketplace. Learning how to deal with the Generation Gaps at work will help you become a better manager or co-worker.

Workshop Objectives:

  • History behind generation gaps
  • What are traditionalists
  • What are baby boomers
  • What are Generation Xers
  • What are Generation Yers
  • Differences between each type of generation
  • Finding common ground among the generations
  • Conflict management
  • Leveraging the benefits of generation gaps at work